Shipping Policy
The shipping policy is a detailed document which includes the movements and action from despatch to reached, information about the delivery agent, fees, track order and date of delivery.
Through the shipping policies, users get accurate inside information from purchases to return and refunds to exchange. Which is easily understandable to the customer and enhances trust of the company.
Shipping methods
The company offers three options to the customer such as standard, express and overnight.
In the standard system, we charge less for delivery or take 4 to 5 days and overnight the shipping charges are a little bit expensive. Deliver your product within 10 to 15 hours. Select any option as per your needs.
Where ‘s my order
Check-out the status of your order, simply tracking through the order tracking tool.
- Enter order ID and prescription number in the tool
- Provide last name and email ID
- Click “Track Order” or trace real-time updates
In case you cannot finding-out the details of your order, feel free to contact us, dial customer care number ( (770) 943-4446 ) or drop email id ( support@ventar.org )
Cash on delivery policy
- Cash on delivery charges process not take additional fee in order value.
- Cash payment only applicable in dollars currency.
- In addition information. We charge extra fees in case of different or long designation.
Return and refund policy
If you received a damaged and expired product, you can only return within 10 business days. Nevertheless we rarely deliver damaged products but you can get a refund amount within three working days.
Exchange policy
We work to ensure your satisfaction with each and every order..
Products can be exchanged within 14 days on valid prescription, delivery proof and accurate payment details.